We understand that privacy is important to our online visitors and customers; we will take reasonable steps to safeguard and protect your information.
Our Privacy Policy will help you understand the non-personal and personal data that Mama Mae’s collects; how it collects and uses that information, and the purposes of collection.
This website also contains links to third party websites; we are not responsible for the privacy practices of any such sites. Our Privacy Policy applies solely to information collected by this website.
Website Terms & Conditions
Non-personally-identifying information and its use
Mama Mae’s collects non-personally-identifying information from visitors to our website (such as browser type and the date and time of each visitor). Our purpose in collecting this non-personally-identifying information is to monitor visitor traffic patterns and better understand how visitors use the website.
Personally-identifying information and its use
Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. If you place an order with Mama Mae’s, we collect information such as your name, delivery and billing address, email address and phone number. Your payment details are processed by Square (https://squareup.com/gb/en), a leading payment processing company, and does not reach Mama Mae’s.
We send you an email to confirm your order and we may contact you via phone or email to clarify any further details related to your order.
Mama Mae’s does not disclose personally-identifying information, other than as described below.
Protection of personally-identifying information
Mama Mae’s discloses personally-identifying information only to its employees that (i) need to know the information to process or deliver an order, and (ii) that have agreed not to disclose it to others.
Mama Mae’s will not rent or sell personally-identifying information to anyone, other than to its employees, as described above. However Mama Mae’s may disclose personally-identifying information in response to a court order or other government request, to protect the property or safety of this website and our users or others.
If you have supplied your email address to us, Mama Mae’s may occasionally send you an email to tell you about our products, locations or promotions.
Mama Mae’s takes reasonable measures to ensure protection against the unauthorised access, use, alteration or destruction of personally-identifying information.
Access or delete your information
You may request access to or a correction of the information Mama Mae’s holds about you. Please email us at eat@mamamaes.com if you wish to access or correct your personal information held with us.
We only want to communicate with you if you want to hear from us. Please email us at eat@mamamaes.com if you would like to be removed from our mailing list.
Cookies
A cookie is a simple text file that is stored on a visitor’s computer or mobile device by a website’s server; only that server will be able to retrieve or read the contents of that cookie. Mama Mae’s uses a cookie to help identify and track visitors, and usage of the website including preferences and shopping basket. Visitors can set their browsers to refuse cookies before using Mama Mae’s website if necessary.
Consent
You consent to the collection and use of your information by using our website.
Mama Mae’s may change its Privacy Policy from time to time; we encourage visitors to frequently visit our Privacy Policy for any changes. Your continued use of this site after any change in this Privacy Policy will confirm your acceptance of such change.
Questions?
Please contact eat@mamamaes.com, if your enquiry has not been answered above.